Frequently Asked Questions
Everything you need to know about shopping with Henry Outfitters.
What is your standard shipping policy?
We offer free standard shipping on all domestic orders over $150. For orders under this amount, a flat rate of $9.95 applies. Most orders are processed within 1-2 business days and arrive within 5-7 business days.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with tags attached. Simply visit our online portal to generate a prepaid return shipping label.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking our customer reviews for fit consistency.
What payment methods do you accept?
Henry Outfitters accepts all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay. We also offer interest-free installments via Afterpay.
Where are your garments manufactured?
We take pride in ethical sourcing. Our garments are designed in-house and produced in certified factories across Europe and Southeast Asia that meet our high standards for fair labor and environmental sustainability.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey in real-time.